Enquiry-led personal assistance

How Flightsway Works

Flightsway is a UK-focused flight and hotel enquiry service and travel intermediary. The website helps you start a conversation with a consultant; it is not an online booking platform.

Last reviewed: 24 July 2026

Your customer journey

  1. Step 1

    Submit your enquiry

    Share a flight journey or hotel destination, dates, traveller or guest requirements, and the contact details needed for follow-up.

  2. Step 2

    We review suitable information

    Flightsway reviews the submitted details and suitable current supplier options. No supplier availability is guaranteed.

  3. Step 3

    A consultant contacts you

    The team follows up by email, phone or WhatsApp according to the contact information and consent you provide.

  4. Step 4

    Details are explained before agreement

    Availability, total pricing, taxes, baggage and applicable supplier conditions are explained before you decide whether to proceed.

  5. Step 5

    Manual arrangement and support

    If you agree to proceed, any confirmed arrangement and after-sales assistance are handled manually by the team using the relevant supplier processes.

Important website boundaries

Search results and website information do not reserve a seat. Flight cards contain itinerary details but no fare.

Hotel forms request a personalised quote. They do not confirm accommodation or supplier availability.

No online payment is taken by the website. Any later payment process is explained separately before agreement.

Supplier availability, pricing and conditions may change until the relevant arrangement is agreed and confirmed.

Start an enquiry or speak with the team