Frequently Asked Questions (FAQs)


Booking & Payments

You can book your flight online through our website https://flightsway.co.uk or by calling our customer support at 0203 287 1342.

We accept secure payments via debit/credit card and other verified payment gateways. The payment link will be shared with you for secure transactions.

Yes, you can hold a seat with an initial deposit of 80 GBP, which must be paid within 24 hours of reservation. The deposit is non-refundable and ensures your booking remains active.

Cancellations & Refunds

Cancellation policies vary depending on the airline and fare type. Some tickets are refundable, while others may be subject to cancellation fees. Contact us to check your fare conditions.

Refund processing times depend on the airline's policy. Typically, it takes between 7-14 working days, but in some cases, it may take longer.

Changes & Amendments

Yes, you can request a date change, but it is subject to seat availability and airline policies. Additional charges may apply.

Most airlines do not allow name changes after ticket issuance. Please ensure all details are correct at the time of booking.

Travel Documents & Visa Requirements

Visa requirements depend on your nationality and travel destination. It is your responsibility to check and arrange the necessary travel documents before departure.

If your visa is denied, airline refund policies will apply. Some fares may be non-refundable, so please check before booking.

Baggage Allowance & Airport Policies

Baggage allowance varies by airline and ticket type. Please refer to your booking confirmation or contact us for specific details.

If your baggage is lost or delayed, report it immediately to the airline’s baggage service desk at the airport. Retain all documents for claim processing.

Customer Support

You can reach us via:
Phone: 0203 287 1342
Email: info@flightsway.co.uk
Website: flightsway.co.uk/contact

Booking is safe with us! Your holiday is ATOL protected.
nonenone
Visit www.gov.uk/foreign-travel-advice for the latest destination travel advice from the Foreign Commonwealth & Development Office (FCDO), including Covid-19 travel advice, security and local laws, and passport and visa information.
Many of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. If you have booked a flight only where the ticket is not issued immediately, your flight will be protected under our ATOL. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go towww.atol.org.uk/ATOLCertificate
FlightWay Logo
Established in 2021, Flights Way Ltd UK (Company No. 13581977) operates under Brightsun Travel’s ATOL protection (ATOL No. 3853), ensuring secure and reliable travel solutions. We specialize in affordable flights and travel packages, making your journey stress-free and convenient.
Company
About UsPrivacy PolicyTerms & ConditionsFAQs
Contact Us
Lytchett House, 13 Freeland Park, Wareham Road, Poole, Dorset, United Kingdom, BH16 6FA
Copyright © 2025 FlightsWay All Right Reserved